Administration Assistant

Administration Assistant – Murdoch

Full-time / Monday–Friday / $32.67 per hour + 12% super / Immediate Start

Join Australia’s largest provider of managed laundry and textile services and play a key role in supporting our customers and frontline operations. Based at our Murdoch Laundry, this is a fantastic opportunity to join a stable and growing multinational organisation where every day is fast-paced, hands-on and rewarding.

At Ensign Services, we proudly service major partners across retail, corporate, health, education, industrial and resources sectors and our Customer Service Coordinators are essential to ensuring we deliver a seamless experience.

Why You’ll Love This Role

• Stable, full-time employment with a large national organisation
• Monday to Friday (no weekends)
• Supportive, inclusive, small-team environment
• On-the-job training with opportunities to grow your skills
• Work that is varied, busy and highly valued by the business

About the Role

As an Administration Assistant, you’ll be the friendly and efficient link between our customers, our production team, and our internal stakeholders.  You will:

• Process and prepare daily delivery dockets and production paperwork
• Receive and action customer orders and queries (email, phone, fax)
• Ensure accurate data entry, filing, and record management
• Support Account Managers with administration tasks
• Reconcile end-of-day paperwork and submit revenue
• Enter Customer Action Notes (CANs) and process manual charges and credits
• Manage daily and weekly report distribution
• Assist with route changes and general office coordination
• Jump in to support the wider team where needed

About You

You’ll thrive in this role if you enjoy a mix of customer contact, administration and problem-solving — all while keeping things organised in a busy environment.

We’re looking for someone who brings:

• Experience in administration, customer service or clerical roles
• Strong communication skills and a confident phone manner
• Sound decision-making and problem-solving ability
• Great attention to detail and the ability to multitask
• Good numeracy, literacy and general computer skills (Excel/Word)
• Ability to work independently and meet deadlines
• Experience in an industrial or production environment (desirable)
• Knowledge of AS400 or industrial garments (desirable)

Above all, you are reliable, proactive, team-focused and committed to delivering excellent customer service every day.

What We Offer

• A stable, long-term career opportunity with a respected national brand
• A welcoming and inclusive team culture
• Training and ongoing support
• The chance to make a real impact in a fast-paced environment

Please note: Successful applicants will be required to complete a pre-employment medical, including drug and alcohol screening.

Ensign is an Equal Opportunity Employer and encourages indigenous Australians to apply.